Nationwide | Pet Insurance Review

I have had inconsistent customer service with my experiences. Upon signing up for the policy I was very transparent with the agent on Sophie and my concerns and once covered, I did learn Sophie had cancer. After removal of her tail, I was told by the agent since we removed the area /host where the cancer was and did the asked 2 CT scans proving it was gone, she would be covered for all. This is not the case and I was then told mast cell cancer will always be on her record. I would have NEVER put my dog through more CT scans had this been told tome correctly. Some agents are kind and empathetic and others it is clear they are treating each call as a transaction. The rest of her items have been easy to submit and get approved but it has left a bad taste in my mouth how this policy was explained to me especially with all the documentation I have been able to provide stating we did not know her condition and it wasnt found until after the policy was in place. AS a parent of a fur baby, all agents should be empathetic. Then they auto renewed me without ever contacting me to see if I wanted to or how it was going. There was never a review conducted

It is seriously the fastest and easiest insurance company to deal with, love it.

I have had a few different pet insurances in the past and this one is my favorite for a few reasons. 1 Low deductible, only 100! 2. They cover almost everything! Most of the other policies we had did not cover check ups or prescriptions which are the most expensive (other than emergencies). 3. Quick turn around! I usually get paid within 2 or 3 weeks which is much faster than other companies I have worked with. 4. They seem to really care about my dog, they always check in after we have a visit!.

Pleasure

I've had Nationwide Insurance for my Rat Terrier since she was about a year old and have been consistently happy with the service.