2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year
Reimbursement for up to 90% of vet costs
Coverage for pets of any age and breed, and no lifetime or per incident limits
Get a quote in 2 minutes or less
The company has done great with helping me collect needed information for reimbursement. As I am old and don't navigate the Internet very well. They actually called the vet to retrieve needed information.
Costumer service is good most of the time but not always
I really like this insurance for my dog, but I do have one recurring issue. About 30% of the time, claims are denied because the company determines that the treatment wasn't related to my dog's diagnosis, even though it was. It's frustrating to have to go through the appeals process just to get a claim reimbursed.
That said, most of the time when I call customer service, the experience is excellent. Everyone is usually very friendly, patient, and takes the time to explain everything clearly. You can tell they genuinely want to help.
Unfortunately, today I spoke with a representative named Doris, and my experience was very different. She was argumentative about my case and didn't seem willing to answer my questions. It felt like she was annoyed that I was asking for clarification, even though it's completely reasonable to have questions about a claim.
I hope my current appeal is resolved quickly, and that the next time I call, I'm connected with one of the many kind and helpful representatives I've spoken with in the past.
The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.
Coverage
Reimbursement for up to 90% of vet costs.
Payout Limits
Deductible
Customizable deductibles from $50-$500
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Accident – policy effective date (1 day waiting period); Illness – 14 days
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!
