5
out of 5
POSTED: | BY: Adrienne
Very Impressed
Very impressed with MetLife Pet Insurance! We initially found them through the rescue we adopted our pups from, as the adoption included a complimentary month of coverage. After that experience, we decided to enroll both of our dogs—and we’re so glad we did.
MetLife has been consistently quick to respond, and their app makes submitting claims incredibly simple. Each claim is reviewed promptly, and the Explanation of Benefits is always clear and thorough. When a claim is approved, reimbursement is fast, with payments directly deposited into our account without hassle.
Any time we’ve had questions, their customer service team has been easy to reach and extremely helpful. Every representative we’ve spoken with has addressed our concerns efficiently and professionally.
Overall, they’ve exceeded our expectations in every way. Highly recommend!