MetLife | Pet Insurance Review

This was my first claim with MetLife Pet insurance. I had to upload 7 pages of data from the adoption/rescue group on my dog's health and two invoices from my own vet, along with his SOAP. The last item didn't get uploaded correctly. However, the claim adjuster completely overlooked the heartworm prevention shot on my claim. It took 3 phone calls to get that matter corrected. The good news is the persons I talked to on each call were very pleasant and understanding and indicated they were going to fix the problem, so I give a shout out to Morgan, Danisha, and Ben for your helpfulness. Ben especially explained how the preventation tests are grouped together for a total of $65.00. I misread the policy there. Hopefully, any future claims will be dealt with more efficiency in the adjuster's dept.

Easy to use, payments come quickly. No hassle. Super happy with this pet insurance!

Alexis was very helpful with a reimbursement issue - Met Life over paid me! There had been a problem with the prescription dosage and charges. She helped me get the process started so I could send back the overpayment.

Quick and easy

Great service