MetLife | Pet Insurance Review

My recent two claims were paid out much quicker than usual so I definitely appreciated that but MetLife is more expensive for less coverage than other companies so I cannot give five stars a lot of competitors I would be paying less money each month with an endless amount of coverage instead of only two dogs for $5000 coverage per year

While the app and being able to view attachments and check status of claims and payments is cumbersome And requires download of documents to view content of claims Anytime I have spoke to a person they have been friendly, efficient and able to answer questions. I wish it were easy to be able to view even a quick thumbnail preview of each claim to be able to identify which claim Is listed cs having to go three layers in to know which claim I am looking at

My business dealings with MetLife are always professional, timely and efficient. The reps are solid also. Great customer service and they are very knowledgeable about their processes and products.

They are great! They answer any questions and help when you need it. They make it easy to make claims and getting refunded right to your account. They are so helpful!

Quick response to claim submission. Chat used to help with account management was very efficient, direct and provided the information needed.