MetLife | Pet Insurance Review

4.7

out of 5

Number of reviews 11,561

2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year Reimbursement for up to 90% of vet costs Coverage for pets of any age and breed, and no lifetime or per incident limits Get a quote in 2 minutes or less
5

out of 5

POSTED: | BY: Bobbi

Experience with Metlife Pet

I have had no issues with Metlife Pet. Claims have been handled in a timely manner with maximum reimbursement. Only thing that hold be included is microchipping since that is highly recommended. We got our malamute at almost 4 months old and he had continuing problems with parasites and required treatments over 3 months. Vet said it might have bn the warm weather where he was born not killing off the worms. Metlife paid all the claims and has continued to provide excellent claim service. I would recommend them over other providers that I've had.
5

out of 5

VETERINARIAN: 121 Animal Hospital

POSTED: | BY: Jim

Its been Good

Clain Process is pretty simple, send in the required documents, and wait for the reimbursement to post in my account. Processing is a little slow, shows 5-10 days, has taken a little longer than that, maybe 15 days +/-. questions answered. I haven't used the online vet, our vet is 24-hour animal hospital. has some good articles and good notifications. Metlife has been a good experience so far.
4

out of 5

POSTED: | BY: R

When you need it it helps

My Experience with Metlife Pet Insurance was as follows: Easy claim submission, document uploads through the app or email and a quick review period. But if you are a first-time claim submitter, I will warn you about the SOAP NOTES HELL LOOP. You can submit everything, but if you don't submit soap notes and previous medical records for your pet's entire life, the claim will be delayed or denied. That part was frustrating, but after all documentation was sent in, my claim was approved and paid fast directly to my bank account.
5

out of 5

POSTED: | BY: Barbara

Met Pet Inspired

I have called them a couple times during this past year with questions about claims and both times was met with courteous, knowledgeable and professional customer service!
5

out of 5

POSTED: | BY: A

I wish human medical claims experience was 1/2 as good as MetLife Pet

I have 3 cats (1 old and 2 middle-aged) and every one of my claims experiences with MetLife Pet has been easy: there is acknowledgement and follow-up, documentation is clear and understandable, and every interaction is timely, professional, and courteous. If I had 1/2 this level of service from my own medical insurer, I would be thrilled. What does and doesn't get paid, is clear, and clearly reflects the policy terms for which is signed up.
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Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

MetLife Pet Insurance detail
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!
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