MetLife | Pet Insurance Review

The MetLife policy we have for our new puppy has provided excellent coverage during her first 1.5 years. We knew that there would be many routine vaccines and new puppy mishaps, and having the ability to choose 90% coverage and include wellness was such a great value. Other companies coverage and limitations vary by condition, but the Metlife policy is so straight forward with no headaches trying to understand what is covered or why it was not. An area for improvement would be in the processing of claims and properly reviewing all pages of the documents submitted. Sometimes claims have taken extra long. In the end, phone customer service is always pleasant and helpful and once the claims are properly reviewed, I've had no issues. I'm impressed by the simplicity of the coverage compared to other companies I've used in the past.

Fast and efficient

Prompt Easy to understand

My representative was great and understanding and helped quickly explain and resolve my question/issue.

Easy to enroll