MetLife | Pet Insurance Review

4.7

out of 5

Number of reviews 11,563

2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year Reimbursement for up to 90% of vet costs Coverage for pets of any age and breed, and no lifetime or per incident limits Get a quote in 2 minutes or less
5

out of 5

POSTED: | BY: Michael May

Processing error

There was a processing error on my most recent claim that I noticed and called customer service immediately. Although the wait time was too long, I was assured that it was being reprocessed. This was fixed within a couple days and I was reimbursed quickly.
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1

out of 5

POSTED: | BY: Elena Antoniadou

Summary rejection of appeal in a few hours is unacceptable

Before September my review would have been 5*. But the way you rejected a claim when even your rep could not see why that was reasonable and especially the summary rejection of the appeal in less than half a working day with zero explanation and saying that I claimed ZERO and therefore paid ZERO is absolutely unacceptable and unprofessional
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5

out of 5

POSTED: | BY: Monica G.

Great insirance

Great coverage. Quick response. Very easy to submit claims
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5

out of 5

POSTED: | BY: Adriana

The reimbursement process is so simple

The reimbursement process is so simple! I had an issue once where it got caught up and worked with their support team. I could tell they really wanted to help me figure it out. It took a while but once it got sorted I got my refund right away. Appreciate all the help from their team!
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5

out of 5

POSTED: | BY: Henry Loy

Great insurance for your family pets

I’ve been using MetLife for almost a year, great company, great customer care, easy to process claims, and the most important my dog has insurance to it’s a peace of mind.
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Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

MetLife Pet Insurance detail
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!
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