5
out of 5
POSTED: | BY: customer
Claim
I sent in a claim and within about a week I received the money back. Things were incredibly easy.
Read more on Trustpilot
4.7
out of 5
Number of reviews 11,563
2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year
Reimbursement for up to 90% of vet costs
Coverage for pets of any age and breed, and no lifetime or per incident limits
Get a quote in 2 minutes or less
5
out of 5
POSTED: | BY: Ashley F
Easy claims process and reimbursement
Easy Claim process and reimbursement
5
out of 5
POSTED: | BY: Brian Gapske
My claim was handled very rapidly.
My claim was handled very rapidly.
4
out of 5
POSTED: | BY: customer
The process was pretty easy & went…
The process was pretty easy & went pretty smoothly. However, when I tried to upload additional docs for my claim after I had already submitted it, the software told me that I had successfully attached those additional docs, but they didn't show up in my view of the claim. So, I had to call the help line to get this taken care of. The customer support agent was nice, but couldn't see those additional docs either and asked me to just wait a few more days into the claim review was complete. It got reviewed and approved in ~5 days. I just wish I hadn't had to call support.
5
out of 5
POSTED: | BY: customer
Good communication
Good communication, coverage and product. They are helpful on the phone as well as a really easy to use app.
Monthly Cost
The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.
Coverage
Reimbursement for up to 90% of vet costs.
Payout Limits
Deductible
Customizable deductibles from $50-$500
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Accident – policy effective date (1 day waiting period); Illness – 14 days
Exclusions
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!