MetLife | Pet Insurance Review

4.7

out of 5

Number of reviews 11,563

2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year Reimbursement for up to 90% of vet costs Coverage for pets of any age and breed, and no lifetime or per incident limits Get a quote in 2 minutes or less
5

out of 5

POSTED: | BY: McKenzie

Better then people insurance!!!

easy to reach and they process their claims in a timely manor . I wish my health insurance was this good.
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1

out of 5

POSTED: | BY: Aga

Absolutely terrible customer service

Absolutely terrible customer service. Representatives were rude and impatient, unwilling to answer basic questions, and refused to email quotes. No one could explain the significant and unreasonable increase in premiums, and I was not allowed to speak with a supervisor. Very disappointing experience and a serious lack of transparency. I really hope that management addresses all the issues publicly.
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5

out of 5

POSTED: | BY: Carol Aulick

Speedy response to filed claims!

Speedy response to filed claims!
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5

out of 5

POSTED: | BY: Nancy Nichting

“Excellent customer service

“Excellent customer service! They were easy to deal with, answered my questions quickly, and returned my money promptly. It gave me peace of mind knowing everything was handled smoothly.”
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5

out of 5

POSTED: | BY: Velma Hayes

The customer service is excellent…

The customer service is excellent MetLife is a great concern pet insurance company.
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Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

MetLife Pet Insurance detail
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!
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