MetLife | Pet Insurance Review

MetLife has paid my claims promptly and when I needed to adjust my premium to make it more affordable, they were able to help me figure out the best way to do that. Customer service is always available to answer my questions.

I highly recommend MetLife Pet insurance. Claim process is straight forward and efficient. Gives me peace of mind.

So far it has been so easy to manage submitting invoices on the app and we get our money back with no hassle or headaches.

My cat had emergency surgery. I submitted a claim and they said it was pre-existing. I went back to the vet and they gave their notes listing why the surgery was definitely not for a pre-existing condition. It was for a foreign body exploratory abdominal. MetLife denied the appeal! I was told my only other option was paying $85 PER HOUR for a third party review of the claim. This insurance is TERRIBLE!!! DO NOT GET THIS INSURANCE ! It is a scam, I got this insurance so I could be with a peace of mind and get my pet the surgical care he needed. I was told by the vet that night that he could die without this surgery. I have no idea what I’m paying for at this point if it doesn’t cover ANYTHING during times of emergency.

It was straightforward and easy to upload my claim. the claim was processed quickly