ManyPets | Pet Insurance Review

I am not one to write totally negative reviews, but I simply have nothing good to say about this company. Submitted a simple wellness claim (office visit with exam) over a month ago online. They have yet to respond despite multiple requests for a status update. My old provider always responded within hours - and usually paid within hours. They also paid by direct deposit.. no waiting around weeks for a check... Like I did for simple flea/tick/heartworm wellness reimbursement. I can't wait until my year is up and I go back to my old provider. Worst customer service ever. Again, my expectations are not outrageous. Communication... Respond to emails... Give status updates. When I browse through the reviews that offer high praise - it's all about the "ease of signing up". Oh, it was easy to sign up, alright .. and they sure have no problem collecting the monthly premium. Wait until you are looking for dollars to flow the other direction.

It was so easy to file a claim and I received a full reimbursement very quickly! Great customer service! Thank you for making it easier to keep our puppy healthy!

So far so good.

Great customer service. Very friendly and helpful. Great options.

Website user friendly, was able to speak with a representative that answered all my questions. Very happy with response time and user friendly website. Penny