ManyPets | Pet Insurance Review

Shady business practices.....you are NOT able to see your claims online, you are NOT able to edit or make changes to your payment methods for you monthly automated payments and when you call customer service they have limited access to data that would help navigate customer inquiries. On 2 separate claims, I was given wrong information over the phone. One of those claims, 2 separate represents provided me wrong information stating I was getting reimbursed and a check was in the mail which none was true. I had to call my bank to not allow this company to continue to charge my account each month. I don't care what their contract says, but the minute you not allow me to access my own personal data for my credit card information online, throws red flags and not be able to see my claims. I have been told for months that this is a future enhancement. It has been 9 months. Read the fine print and don't expect to get consistent and accurate information when everything is done in a silo behind closed doors when reviewing your claims. I have another dog that I use a different pet insurance from my previous employerand the experience is completely different. I can see my claims and what is/isnt' going to be covered and reimbursed. When you call customer service they walk through and can see the underwriter information and speak to it. When you are researching pet insurance, make sure you ask about the user experience as well as the fine print

I do not know yet I guess whenever I have to take my puppy to a vet or find that exactly what the insurance covers

This is the easiest, most helpful and convenient pet insurance! I had pet insurance with another company, it was way more expensive than Many Pets, covered much less and filing a claim was nearly impossible! Many Pets claim process could not be easier! I have 4 furbabies, and have filed claims for each one of them. The process was very simple and getting reimbursed was just as easy!! I couldn't be happier with my choice to move to Many Pets!

Wonderful. Great pricing and when I called for assistance the young lady was delightful. Rare to find these days and appreciated

This company not only told me that I could add on to my insurance later and then reneged. They told me they no longer had the wellness plan and that it was replaced by a new more expensive plan. That I could only add on now if I did it when I first signed up, totally contradicting what they originally offered. Then when I tried to cancel my policy because I went with a much better more honest insurance company. They wouldn’t refund my money for that month even though I tried to get through to them before the billing date. They delayed my email by giving me some garbage about a security check so they could still charge me. I have never dealt with a more dishonest, conniving company as ManyPets. There are much better companies out there that are much more accommodating and personable with much better insurance for less. I would suggest to anyone reading this to look at Pets Best or ANY other insurance company other then ManyPets.