5
out of 5
POSTED: | BY: Nicole
That was fast!!!!
I love the interaction with the bot. It took me through everything step by step. The bot was intuitive when it came to the tests!!!
4.8
out of 5
Number of reviews 833
Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning. They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5
out of 5
POSTED: | BY: Edward
So glad I chose Lemonade
I had an unexpected emergency operation for my dog Scott, after adopting him in 3 days. The procedure cost me $4000. It was after that unfortunate experience; I started to look for a pet insurance company. After extensive research I decided on Lemonade, so far, it’s everything I expected in a pet insurance company. Please note this review is based on standard physical and vaccine shots.
5
out of 5
POSTED: | BY: Dia
Insurance works!
I've had this insurance for my dog for about a year now. So far, it has covered 2 annual exams and one emergency visit. Submitting a claim is easy but must be done on your phone (so if you're not technically savvy it may present challenges). Payment is quick and directly to my attached bank account so no waiting around for checks to deposit. On top of that, they cover my veterinary clinic, which I love, so all the better. Definitely worth checking into if you have pets.
5
out of 5
POSTED: | BY: Tiffany
Happy Customer
I could not be more satisfied with Lemonade’s ease of use. Submitting a claim is extremely easy and reimbursement is lightning fast. Policy terms clear with no unexpected loopholes. Highly recommend!
1
out of 5
POSTED: | BY: Dan
Bait and switch: Reimbursement minimal, premiums inflating - seeking alternative care
Lemonades reimbursement limits have steadily declined in the few years I have had them, while premiums have been raised astronomically. I will be investigating alternative coverages with the intent to leave - due to premiums + out of pockets - minimal reimbursement, the annual cost of care is nearly double the amount I would pay for no coverage.
Monthly Cost
Policies start at $10/Month
Coverage
Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%,
80%, or 90% after the deductible.
Payout Limits
Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.
Deductible
$100, $250 or $500 annually.
Age Limits
Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage
for pets as they age.
Waiting Period
All Lemonade pet policies have a series of waiting periods:
-2 days for accidents
-14 days for illnesses
-6 months for cruciate ligament events
There is no waiting period for preventative coverage.
Exclusions
Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything.
They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets.
They’re currently available in these states.
Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet