Healthy Paws | Pet Insurance Review

In modern times, we're so used to getting worked over by the system, particularly healthcare, so when I had a good experience with Healthy Paws, I was floored. They are kind, caring, and available on the phone without all the menus you typically have to go through with human insurance companies. I don't know why they seem to have so much integrity, and I can't imagine how they stay in business because they are so exceptional and fair. It was unusual to have an insurance company calling ME to make sure they had all my claims. And they reimbursed quickly without pulling any funny stuff. Wonderful company, and if I can't have decent health insurance for myself, then I'm glad my furry children can have the best.

We adopted a large/giant breed from a local shelter little over a year ago and decided to get her (Annabelle) insurance for many reasons . One for down the road when she gets older for her hips.Large dogs especially hers our guess on breed is a rottweiler mix with possibly Neufoundland/Bernese mountain dog/ German Sheperd/Retriever mix. And second she eats everything insight and some are not food. Recently she was treated for her Knee( luxating patella) She is doing great no surgery thankfully just some medicine and supplements for her and a strict diet but at 1 1/2 years old and 90+ pounds it isn't easy. Healthy Paws is so caring for our Annabelle we can't thank them enough. We have had over 4 claims in just the first 2-3 months of signing up for the insurance and they are very quick to take care of the claims this last one came before we had to bring Annabelle back for a recheck. Our veterinarian was surprised how fast and he is going to recommend them to all his patients.

My senior girl has CKD(kidney disease). Healthy Paws has been there every step of the way. I have had many many many claims with them since my girl got diagnosed with CKD. :( Quick turn around on claims, EASY claims process. Easy for the vets as well, which is super important. Great communication, friendly staff. They make it clear, simple and quick. They are clearly the best. I promote them when ever I can, as I have had nothing but the best customer service with them.

After doing lots of reviewes for pet insurance, I chose Healthy Paws for our Old English Sheepdog puppy. We also have an older OES who we have insured with VPI. VIPs rates were significantly higher than they were for our first dog so I decided to shop around. Wow, was I pleased!!! Our puppy got an obstruction from a piece of corn cob (we have no idea where he got it because he's well supervised) and had to have emergency surgery. While he was in surgery and at the vet overnight, I went to my Healthy Paws online account and printed a claim form with all of our information already filled out. I took the claim form to the vets office when we went to pick our dog up. The vet filled in the required information and faxed the claim for us. I got an email from Healthy Paws the very next day to say they were processing our claim, and here's the best part...they approved the claim the next day! I got a check in the mail from Healthy Paws exactly three days after the surgery! We didn't really have any major complaints about VPI, other than their price but now that I have used both, Healthy Paws is much quicker and communicates much better through the claim process. To top it all off, I got a personal email from a Healthy Paws rep asking how our pup was doing after the surgery. They also wanted to see a picture of him and related a personal story about the breed. I would highly recommend Healthy Paws to ANYONE considering pet insurance!

One of the first things that I liked about Healthy Paws Pet Insurance was that they allowed me to submit all of my dog's records and did a medical review to make sure that she would have no pre-existing conditions. When Pixel had her first claim (an incident of chocolate toxicity), Healthy Paws processed her claim just as they should have, and they processed it in under 24 hours of receiving it. My experiences with Healthy Paws since the first claim have also been very positive. They process quickly (again, usually e-mailing me an Explanation of Benefits within 24 hours of receiving a claim). And, everything that should be covered is covered. I enrolled Pixel in Healthy Paws because I liked their coverage options, and since she's been enrolled, I've been happy with their claims handling and payment. Plus, I've been pleased with the personalized follow-up that they do. After every claim, a representative has e-mailed me with a kind letter asking how Pixel is doing. (They even encourage you to send in a picture of your pet!) I have already recommended Healthy Paws Pet Insurance to several friends. It's comforting to know that I can afford to take care of my little girl in an emergency.