Fetch | Pet Insurance Review

I had actually called to cancel my policy. My dog has been diagnosed with a heart murmur and I was frustrated that my vet would have to do the procedure, I pay, then file a claim. My fear was that the fetch like many other companies would fail to honor my claim for some lame reason. Gerrone talked me out of cancelling. He told me I could submit to my vet a pre-approval form where they would describe problem and the actual procedures and care to be given. I would then submit to fetch for pre-approval of procedures taken. Ensuring ultimate reimbursement of claim. He also corrected some misconceptions I had concerning the deductible. He was very calming and patient. Gerrone is one of the best by phone representatives I have ever encountered from any company. It was not only a pleasure talking to him, but I felt my issues had been entirely and completely addressed.

Fast, no hassle

Kaitlyn was an absolute angel. our call was disconnected more than 3 times and she was so patient and so kind even tried calling back and sat with me through the entire claims process. highly recommend going through her for any insurance help :) thanks again Kaitlyn

The process was simple, straightforward, and easy online. The step by step directions told me exactly what I needed to make sure my claim was filed/processed correctly. I was nervous at first, but realized how simple FetchPet made it. I was happy that my dog Woody’s injuries were covered and we are able to focus on his healing rather than how to pay the bills. Thank you so much!!!

They do a great job with refunds.Very professional people that you talk to will continue to do business with fetch.For a long time.