Fetch | Pet Insurance Review

we got both of our puppies covered. it was fast and easy. Aileen Andino was friendly and knowable about the policy I bought.

The customer service was so helpful and guided me through steps. Even took all my questions with courtesy. The claim went faster than expected. Keep up the good work

Fetch is the best pet insurance I have ever had. The claim submittal process is so easy and quick. Payment is easy and typically happens prior to the 2 weeks they ask for. I would recommend this pet insurance to everyone with a pet!

Josh Sabado Was very helpful adjusting my information on my account and walked me through it and ensured that I had everything right. It was quick and easy

I had actually called to cancel my policy. My dog has been diagnosed with a heart murmur and I was frustrated that my vet would have to do the procedure, I pay, then file a claim. My fear was that the fetch like many other companies would fail to honor my claim for some lame reason. Gerrone talked me out of cancelling. He told me I could submit to my vet a pre-approval form where they would describe problem and the actual procedures and care to be given. I would then submit to fetch for pre-approval of procedures taken. Ensuring ultimate reimbursement of claim. He also corrected some misconceptions I had concerning the deductible. He was very calming and patient. Gerrone is one of the best by phone representatives I have ever encountered from any company. It was not only a pleasure talking to him, but I felt my issues had been entirely and completely addressed.