5
out of 5
POSTED: | BY: Donna
I initially spoke to a very nice…
I initially spoke to a very nice helpful customer service associate who answered my questions about submitting my claims since it had been a year since submitting a previous claim. I greatly appreciate having an actual person to speak with and not a long wait to speak to someone or get stuck on the auto attendant voice system. The turnaround time on my three submissions was eight days which is very reasonable. Thank you for the opportunity to carry the Wellness Plan on my dogs.
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