Fetch Canada | Pet Insurance Review

I have been overwhelmed with trying to pick a pet insurance plan for my service dog whom I have just been matched with. It's so complicated, I have been looking at plans for almost a month. I had phoned several other popular companies but none of them offered a discount for Accredited Service Dogs. I then called FETCH PET INSURANCE and not only do they offer a discount for accredited service dogs, but I got the sweetest agent I've probably ever talked to, Karley Gulash. For some of us with PTSD, even making a phone call is difficult. Karley made it so easy. She had endless patience, took interest in my new dog, was so personable and kind. My cell service is bad so our call dropped twice and she called me back then waited until I solved the issue. She spent a lot of her time with me and I never for one moment felt pressured, upsold or hurried. Accident insurance began today, one day after the policy was begun. Illness etc has only a 15 day wait. Karley Gulash deserves a raise! She was just super and I wish there were more people in the insurance industry with her talent, understanding and knowledge of what FETCH has to offer. Outstanding.

thank you so much to kaitlyn! helping me getting my claim sorted out. her patience and understanding made me at ease completing the claim.

My ragdoll has coverage through fetch since he was just under one for the last 1.5 years. He had a bout of not eating and was taken to emergency. That bill was covered as expected, entire bill less the 20% co pay and deductible. Now this year his plan has increased 5-10$ per month and now with no warning they are not covering taxes. When questioned they said policy has not changed that his policy never included taxes and fees. That you could have chosen a different plan that covered taxes. Bullshit. There was no option for that to be covered. I chose $10000 coverage at 80% and $250 deductible. The only other option was to add a wellness plan. So now his $600 vet emergency is only covering 150. But according to them I am crazy because his plan never had tax reimbursement coverage

Amanda was the most helpful person I have ever spoken to when looking for insurance. She answered all my questions and took all the time I needed on the phone. she's answered my emailed right away and is still helping me even after I made my purchase. She was able to edit my quote about 50000 times without complaining. she's gone above and beyond in every way and I'm a fetch client because of her. I will recommend fetch to my friends because of Amandas outstanding customer service

I cancelled the insurance and they kept billing my cc even though I did not update information with them!