1
out of 5
POSTED: | BY: Amanda Manhard
My cat died, they did not care to reimburse
I would give 0 if I could. I would not recommend them. I have been with them since I got both my cats. I have been putting money into this insurance for years. My cat got a urethral obstruction which has never happened before. I had to go the emergency vet. Paid a pretty penny to give him surgery.
When I submitted the claim it took them so long to process it. Due to covid I haven't been able to bring my cat to a vet for his shots, cause no one was accepting new clients at the time. Then he gets this, I submit, they refuse to pay me even after I told them my cat passed away a couple weeks after surgery!
MY CAT DIED. They didn't care they were like sorry claim denied. Wouldn't even give me 50% of the amount I spent on his surgery..
They bank on other peoples struggles and have no sense of empathy.
STAY AWAY FROM THEM
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