2
out of 5
POSTED: | BY: NS
Smooth filing experience, misleading EOB
The process of filing was fine. However, on the EOB, it says $xxx amount was covered by insurance. It proceeds to explain that this amount actually went to the deductible. Therefore, this amount was not "covered" by insurance, it simply went to the deductible and still came out of pocket. Very misleading. In general this is an issue with the insurance industry as a whole.
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