Embrace | Pet Insurance Review

So far, I've had this insurance for a month. They sent ME an email asking me to confirm that my dog had no preexisting conditions after they checked with her vet. So I responded to the email and they said I was not allowed to ask this. I purchased this coverage. I set it up. They take their monthly payment out of my checking account. But apparently, only my husband can contact them. Anya T still denied me. Quite misogynistic. Finally they added me to the account, (that I opened), after I told them I was going to cancel the insurance. I still have not received a response to find out if my vet thought that she had any preexisting conditions. She's 13 years old and we are paying $140 per month. She's very healthy and active. After reading the other reviews, I feel that this insurance company that was endorsed by USAA, was a bad choice.

Fast, available for consultation. Perfect!

the hoops you have to jump through regarding medical records and the lack of communication other than emails saying claims are pending history review are very annoying. I've had 2 other pet insurance companies neither did what embrace is doing to process a claim. I hate changing again at this point but very disappointing customer relations and service.

We were very happy with the coverage that we received exactly what we were looking for. Wes our agent was very professional and answered every question we could come up with 5 stars to him just dealing with the questions.

My Embrace Pet Insurance always come through quickly when I submit my claims for my pup and my pup is now 8 years young… Thank You Embrace for Caring!