3
out of 5
POSTED: | BY: Kelly O'daniel
I was disappointed in the fact that the…the process was lengthy
I was disappointed in the fact that the process wa took as long as it did. The claim was placed on hold pending further medical records which did not have. I sent personally every record I had since adopting my dog and the only previous record was her first set of vaccines.
Sorry, but I had to get upset and considered the BBB to make a complaint.
Going forward I hope the claims are more timely.
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