ASPCA | Pet Insurance Review

I insured my boxer girl, Macy, when my boxer boy, Brody, was terminal with cancer. He was 10 at the time and had had three knee surgeries and several health issues. I checked into insurance as Macy was four years younger and hadn't had many health issues. I also insured my cat, Bentley, who was a few months older than Macy. Bentley was the one who ended up needing the insurance first. He started having liver issues. It turned out he had a thymoma tumor by his heart. With ASPCA insurance I was able to get him surgery to remove the tumor. He was with us for a year and a half longer, but he succumbed to his health issues. They paid for his cremation too. They have also been great with issues with Macy, such as a low grade cancerous leg tumor, dental disease and when she was attacked by our other dogs. Unfortunately we are now putting them to the test again, as she was recently diagnosed with degenerative myelopathy, a doggie form of Lou Gehrig's disease. I would rather not have to use our insurance, but it has made treatment and diagnostic choices a lot easier. I give them a 9 instead of a 10 because at times, the claims can take several weeks to be completed. But so far they have come through for us on the medical needs for both Bentley and now Macy. I recently insured our newest additions, 3 kittens. As per our experience at this point, I highly recommend ASPCA pet insurance.

This is much more than I expected dog insurance would be. Very easy to file claims, I am kept updated on status.

I'm so glad we decided to get ASPCA insurance for our new puppy! They have great customer service and are very quick with everything!

I love having our insurance with you guys. The staff no matter who or when you call are really always happy and they help you with a thousand questions ( which I always seem to have ) if I have to say one not so great thing is they never contact you by phone only by email when they need info which is fine for most people but I do not have email on my phone or even look everyday so I would wish they would call me when they need something but other than that the customer service is stellar and the rates are good.

I’m very pleasantly surprised with my experience, so far, using ASPCA pet Insurance. Each claim has been handled quickly, efficiently & communication is excellent. I get frequent notifications via email & there is no hassle with speaking directly to a representative on the phone. In fact, each representative has been kind, polite, caring, knowledgeable & actually sounds like a human being vs. the majority of customer service workers from other places who sound cold & robotic. I only wish my own insurance was as easy to navigate as ASPCA so far has been. They also offer several types of plans to choose from. Having this amazing pet Insurance is truly a gift of the peace of mind that our sweet baby girl will be taken care of. It takes some of the financial stress off of us so we can focus on the well being of our precious puppy. We can’t thank you enough!!!