ASPCA | Pet Insurance Review

4.4

out of 5

Number of reviews 12,250

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Alita Sutherland

I have 3 horses I took to the vet for…

I have 3 horses I took to the vet for their yearly vaccines, tooth float etc. Aspca promises to refund part of this once a year and has been great in the past. This year they quickly refunded 2 but decided they needed 2 years of dr. notes for the 3rd. I'm assuming this is because I actually had an injury claim for this horse in 2024. My only injury claim the whole time I've had this policy. I uploaded all the receipts and notes I had. They want more from the vet and are closing my yearly check up reimbursement claim in 3 days if they don't receive anything from the vet. My vet is very busy and I doubt they will get anything in on time. This is a $175 claim that they tout as part of their package. It has nothing to do with any injuries. I feel like this is harassment. Buyer beware.
1

out of 5

POSTED: | BY: Jeff Parker

They have doubled my monthly premium in…

They have doubled my monthly premium in the last two years without me ever having filed a claim.
5

out of 5

POSTED: | BY: Jeanne Nolan

I have this insurance for one pet and…

I have this insurance for one pet and it already paid for itself!
1

out of 5

POSTED: | BY: Jed

Stay away from ASPCA Pet Insurance

Stay away from ASPCA Pet Insurance, you will end up paying $97 usd a month for a long time ans when it comes time for claims to be paid they will find every excuse to not pay you. Enroll at your own risk, don’t say you were not forewarned how ASPCA Pet Insurance functions! I’ve paid almost $100 a month for over a year, just had my dog visit a vet for the first time for $177 and they said only $70 was allowed. You do the math, win win for the insurance middlemen and we don’t get reimbursed. Just cancelled AND will never go back to ASPCA.
5

out of 5

POSTED: | BY: Lori Botkin

Quick processing of claims

Quick processing of claims. Good coverage for my Wheaten Terrier who cannot digest proteins and reasonable turnaround time for claims.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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