ASPCA | Pet Insurance Review

My 4-year-old orange rescue tabby, Gabby, had an unknown first year of his life, possibly as a street cat, so he had six (!!!) teeth decayed by the time he was four. We didn't know he would need six removed when he went in for surgery--we thought it was just two--but they noticed more decay as they operated. Needless to say, the surgery was way more expensive than we expected, so I was relieved that we had signed on for this insurance. Our claim was processed and refunded quickly and efficiently. But the best part is that the staff at this pet insurance company TRULY cares about your pets. They will always do a follow-up call to ask about your pet(s) after a claim is processed. I'm so pleased with this insurance, that I've recently signed on our newly adopted cat, Merritt. Hopefully they stay happy & healthy, but if there's an issue, I'm glad that this insurance has us and them covered! THANK YOU! Cait

My dog was diagnosed with a very rare infection and he's currently undergoing treatment and has for the past 9 months! The treatment is very expensive and having ASPCA coverage has helped defray the cost of the treatments. I've been very happy with the speed of getting reimbursements and pleased with direct deposit. Wish they had a mobile app to make submission of receipts easier. Also, being in Southern CA, I wish that ASPCA would adjust their permissible rates - this isn't like people insurance where the doctors agree to a specific amount. We are stuck paying whatever the doctor charges and then we are limited by what ASPCA considers to be reasonable ... so while I pay for the plan to get 80% reimbursement, it averages to be MUCH LESS than 80% but it's better than nothing!

My oldest cat has had 2 serious medical problems in the last 5 years, both of which were costly. The claims submission process was easy (I scanned and emailed my claim forms) and the funds I recovered defrayed a substantial amount of my out of pocket expenses.

Ironically, we decided to get pet insurance after our Cat, Oscar had crystals in his bladder and was sent to the emergency vet. We racked up a huge bill $3,600 and decided it was time to do something. Instead of getting insurance for our cat, we got insurance for our accident prone dog. Finn, our Border Collie/German Sheppard mix, loves to eat things, especially things he shouldn't. One morning Finn decided to eat my garlic peeler and a couple garlic cloves, which meant my husband needed to rush him to the vet. ASPCA was fantastic, they processed my claim very quickly and always make sure to give me a call to check on Finn. Anytime someone mentions pet insurance, I tell them to check out ASPCA.

In December 2015 one of my pets was diagnosed with diabetes when he was in the vet's for another reason. I had mentioned he had a large urine output that prompted a check of his glucose level, which was extremely high. My pet was put on insulin but it seemed to make matters worse, and at one time I had to take him to the Emergency vet. Insulin was stopped, and he is being maintained with diet. The claim for the initial diagnosis, as well as a claim for the trip to the Pet Emergency clinic, were processed quickly and fairly. I am very happy with ASPCA pet insurance.