Best Friends Animal Hospital

4.6 (160 reviews)
15761 US-331 BUS, Freeport, FL 32439, USA

Hours

Monday 8:30 AM – 12:00 PM, 1:00 – 5:00 PM Tuesday 8:30 AM – 12:00 PM, 1:00 – 5:00 PM Wednesday Closed Thursday 8:30 AM – 12:00 PM, 1:00 – 5:00 PM Friday 8:30 AM – 12:00 PM, 1:00 – 5:00 PM Saturday Closed Sunday Closed

How to Save on Veterinary Costs at Best Friends Animal Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Best Friends Animal Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.9 Adoro 34
4.5 AKC 1,801
4.4 ASPCA 12,250
4.9 Embrace 20,008
4.9 Fetch 5,987
4.1 Figo 2,876
4.4 Hartville 183
4.9 Healthy Paws 11,406
4.8 Lemonade 834
4.6 ManyPets 2,416
4.7 MetLife 11,561
4.7 Nationwide 25,788
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,529
4.8 Prudent Pet 2,884
4.7 Pumpkin 3,624
4.6 Spot 11,667
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.6

160 reviews

I was warned not to use them. Disappointed in myself for not following good advice. Arrived 15 minutes early for 9:30. Extremely small, unsafe, waiting room. Chaos. Aggressive large dog was there, growling, had to hold my small dog and stand in corner as did others. Got into a room, tech (thought it was the vet) entered room, didn't greet us, didn't introduce herself just started talking about the recent vaccinations that I provided to them, trying to upsell me more unnecessary optional vaccinations, didn't even ask why we were there (some minor snot/sneezing). I explained why the visit, She looked over my girl, took temp, left to go and talk with vet. Until that moment, I thought she was the vet. I waited until 10:24, poked my head out, notified front desk I had to go to work shortly, please tell vet, desk staff came in shortly, said I can wait for an undetermined period of time, or reschedule. Since when it is it ok to spend 2+ hours at a vet office for a non-emergency minor issue/check up? Hire more people. Don't triple book. After 1 hour 15 minutes you tell me to miss work, or reschedule? After waiting 2 weeks to get in and paying a $35 deposit over phone when I booked it? Which I'm fine with paying, as some might not show up otherwise. The 2 girls at front desk were friendly but so overwhelmed, just trying to keep it together. Bad vibes in that place. Poor vet care service. Something isn't right. Unsafe and unsanitary.

May 15, 2026

We have an Irish Setter that has multiple health issues. The staff here has helped him to be in the best shape that he's been in for over 2 years. The staff is professional and caring. Bring your pet here and help them to grow!

Jan 27, 2026

Every staff member up here is phenomenal! We bring our basset hound puppy up here for vet and grooming services and we get excellent service every time! They really treat your pet like they are one of their own. Our puppy had her first ever grooming appointment with Wendy and she did a phenomenal job. Her coat was soft and shiny, her nails perfectly trimmed, and when I picked her up she had on a cute patriotic bandana. It’s the little touches that speak volumes! Dr. Blumer and Dr. Kempa are doing a fantastic job and so are all of the vet techs. We are loyal customers of best friends pet doctor and we highly recommend their services!

May 25, 2023

We moved from out of state and really like this clinic. We have multiple pets (I raise Maine Coons so we are there frequently for kitten visits) and we have other cats, and dogs too. I’m also hoping they see exotic pets too because we also have an indoor bunny.

Feb 16, 2026

My Sadie loves this place the staff is very friendly and knowledgeable and understanding to Sadie’s needs. Definitely recommend this place for pet owners.

Jun 15, 2025