5
out of 5
POSTED: | BY: Alisa
Generally things go as expected.
Generally things go as expected. In the past, I had an experience in which I was the middle person between the vet and the company (claims department) which was difficult. I think if something needs clarification then you should go directly to the vet. Ignoring the above, most of your client associates are great. My most recent experience with Kayla was exemplary.