5
out of 5
POSTED: | BY: Denny
Easy enrollment
Even with a little misunderstanding from erroneous information on file, the claim was handled very efficiently. Jenna, one of Trupanion's Member Experience Specialist made sure that my concerns were put to rest by confirming that she would personally speak to the Claim Specialist to explain the issue and get back to me. All worked out well and thank you to Trupanion and Jenna for checking up on Rudy.