1
out of 5
POSTED: | BY: Cody L Dunne
Unbelievably inefficient process.I…
Unbelievably inefficient process.I provided all documentation requested, as this was my first claim. Took 5 months for them to come to a conclusion and this was after denying my request twice after saying I didn’t submit all documents - when indeed I had both times, and called in to speak to a customer service agent to confirm that all documents were there. Yet it didn’t matter. The departments clearly don’t communicate with each other. Overall garbage experience
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