1
out of 5
POSTED: | BY: Katie -
They wont cover anything
They wont cover anything. Wiggle out of any claim. I had their insurance 8 months or so and paid $4,500 on my vet bills without ever getting a penny from them. It just made all the process of having bet problems worse cause in addition to paying $4,500 out of pocket I had to have tons of conversations, send them vet bills, write appeal letters and get repeated annoying denials.
Also they said it was preexisting, but they denied my claim because they said an ACL tear in a 3 year old dog is an illness not an accident and I didn’t have an illness plan. Even my vet said she had never seem claims like this denied for this reason and she personally called them to say she disagreed.
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