Competitive pricing and flexible payment options
Wide range of coverages to protect your pet inside and out
Simple claims process
Award-winning customer care
Underwritten by Petline Insurance Company
5
out of 5
POSTED:
| BY: Matthew
Great insurance company
Great insurance company. Best rates around in Ontario where the insurance premiums are ridiculously high. Absolutely ZERO complaints after 3 months.
Unfortunately there was a hold on my credit card for a suspicious transaction ??? which would not allow my insurance payment to process. This was very upsetting as I always ensure my payment is made on time. The customer service agent was helpful and efficient and assured me the payment would be re-processed in a matter of days. I pray this does not negatvely effect my insurance rate in the future.
I like the way I am interacting with Sonnet on line. There is always someone on the other side of my line who is ready to help me. Obviously, I type my queries which give me time to think and answer in the most correct words. Sometimes, asking or answering a question on the phone works against me, because I may have misunderstood the question or used a wrong expression. Sonnet has always given me their answers right away. Their response time is instantaneous. i wish you all the best; Best regards; Varouj.
Competitive pricing and flexible payment options
Wide range of coverages to protect your pet inside and out
Simple claims process
Award-winning customer care
Underwritten by Petline Insurance Company