Sonnet | Pet Insurance Review

I honesly thought this was a scam. After receiving my quote, accepting the offer, making my first payment it was so easy I honestly felt like I should have actually talked to someone. I felt as if something was missing lol.. I did end up calling just to go over the details but was unnecessary. Great customer service and overall best experience I've ever had.

Jan 11, 2024 update. Issue escalated to someone higher that also has taken over 5 days to reach out. What's the point? Just validating my review even further, sadly. UpdateJan 2, 2024 Update. Sent contact as their reply requested and 6 day's later... Nothing! Just a corporate ploy to make review reader's think they care and want to resolve an issue. It's the trap I thought it would be. This review has been validated--> Worst experience and unprofessional staff ever experienced. 4 days to recieve 1st call after reporting. Adjuster declares findings with only other parties info, asks nothing of me like dashcam footage (which I have) or any other information about how the other driver was operating their vehicle. My son (the driver) was not officially charged and only verbally cautioned to be aware of other driver's lack of legal knowledge on how to operate a vehicle (although somehow passed their driver's test). Stuck with the towing and now storage fees because of their overly delayed response time and lack of communication. Not worth the tiny savings!! Beware this company and choose anyone else but. I know we all think of insurance as a scam when we need them after paying their over inflated premiums every month, but this experience takes the cake!

I have had the best experience with Sonnet! The best prices and best customer service when I’ve needed help! I would definitely recommend them to anyone!

- Easy to work with. - Easy to request for a live agent. - Rates are notably better than my previous provider (TD Meloche Monnex).

Clear as quartz communication, issue resolved in less than 10 minutes within talking to customer service, muchly appreciated 👊🏾🙏🏾🌒🌕🌘