Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 15,546

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
2

out of 5

POSTED: | BY: Karla Heinig

My dog has been insured for years now…

My dog has been insured for years now and at first the coverage was really great. He has been on the same plans the whole time but the insurance is covering less and less of the cost, meanwhile the price of the insurance just continues to increase.
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5

out of 5

POSTED: | BY: Gretchen Thiel

Nine Years of Coversge During the almost nine years that my…

During the almost nine years that my dog was covered by PetsBest Insurance, our claims were processed quickly and accurately. The online process of uploading vet bills and the direct deposit of reimbursements into our checking account has been very easy. I highly recommend PetsBest.
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5

out of 5

VETERINARIAN: Imperial Animal Hospital

POSTED: | BY: Sylvia

Best Insurance Ever

I have had to file several claims, but all have been paid without a problem. Filing us super easy and the customer service is superb. I had gotten a different Insurance for anothwr one of my dogs because it was cheaper and promised a higher reimbursement, well, you know how the saying goes, "you get what you pay for." Needless to say I ended up adding my puppy to my current insurance and now I refer people to Pets Best all the time because I know it really is the Best out there!
5

out of 5

POSTED: | BY: Liz

Prompt Easy rei,mbursement & great %

It was so easy to get reimbursed- I sent all billing to Insurance and within 5- 8 weeks, I received a check for about 70% of bill. I was ecstatic
5

out of 5

VETERINARIAN: Guernsey Veterinary Clinic

POSTED: | BY: Linda

Easy and Fast Claims Processing

Very easy to file claims. Reimbursement is quick. Receive notifications throughout the claims process of status.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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