Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 15,546

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Elizabeth

My Dog Maci Had A Few Lumps That ...

My dog Maci had a few lumps that the vet was not sure about. so, we had them removed and tested, thankfully they were not cancerous. and Pests Best paid my claim in less that 2 weeks, thanks.
5

out of 5

POSTED: | BY: Donna

I Would Highly Recommend This Ins...

I would highly recommend this insurance to all who own pets. Awesome company! My Lucy is so healthy!
5

out of 5

POSTED: | BY: Judith

Each Time I Get Cardiac Meds

Each time I get cardiac meds, I fill out the very brief form online. Then I can forget about it. The process continues smoothly every time and before long I have my check! The meds are expensive so this is almost literally a life saver for my best friend.
5

out of 5

POSTED: | BY: Lani Doremus

We have always had a good experience …

We have always had a good experience with Pets Best Insurance. They have explained their different plans to me so we can make the right choice. They are very courteous and efficient at their local office. I would definitely recommend them.
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5

out of 5

POSTED: | BY: Joann

This Spring My Kitty Scarlett Wen...

This Spring my kitty Scarlett went to the "Rainbow Bridge" . I was heartbroken. when I had to make the call to Pets Best I was so touched by the level of concern and compassion that I received from the customer service staff. Each time I had to contact Pets Best for information I felt that everyone I talked to had the same respect for my situation . I will tell you that 6 months prior my father passed, and I did not get the same level of service. I took out my first policy about 16 years ago for my first rescue kitty, and then again with Scarlett. I will do so when we invite another heartbeat into our home. The small amount of premium on a policy provides such a relief to know that should anything happen, money will not drive a difficult decision. I do not understand why more pet owners do not use this product. Thank you to all for your heartfelt comments and service.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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