Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 15,713

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Tracy

I am pleased

I am pleased with Pets Best wellness plan. I filed a claimed for getting my dog neutered and microchipped. I was completely reimbursed for both things. Filing was incredibly easy and review of my claim and reimbursement was quick!
4

out of 5

POSTED: | BY: Christopher

Went smoothly

First time I made a claim after having insurance with them for 6 years. It went smoothly, and was paid for as expected. I did recently reduce my coverage though due to large hikes in yearly cost. So got back about 50%.
5

out of 5

POSTED: | BY: Erika

Best Decision I Ever Made!!

Being new to the whole pet insurance thing I was a little hesitant but after much research I found Pets Best to be the company with the best coverage and at a reasonable price. The claim process has been very easy and painless. I am informed of the status at all times and payment is prompt. Best decision I ever made!
5

out of 5

POSTED: | BY: Lori B.

Love PB

I knew after my last cat who died from cancer and all those vet bills I should look into pet insurance for my next cat. Well I opted for two kittens and immediately I searched for pet insurance. I was skeptical, I admit. I found pets best and they seemed to provide more than some others like the wellness program. I signed up. A few days later I take the kittens to their first vet appointment and submit a wellness claim. That was Tuesday, it's now Friday of the same week and I already have my reimbursement in my bank! I am absolutely thrilled! Unless something drastically changes going forward, I am sold, convinced and no longer skeptical. Love pets best!
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5

out of 5

POSTED: | BY: Thomas

Prolongs pet's life

It has been 5 months since my dog Jolie started Cancer treatment 4 tumors, one inoperable. After two operations and 20 radiation treatments she is doing great. Yesterday she had her first chemo treatment, four more to go. Doctors have told us we should be able to prolong her life a couple of years or more, with proper follow up care. Pets Best has been great in every way throughout this ordeal. Every dog owner I meet I try to impress upon them the importance of Pet Insurance and my experience with Pets Best. It cost so little for you to be able to insure your pet gets the best treatment to save his or her life.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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