Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 15,713

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Glenn

Thanks for being there for us

dealing with my second golden retriever in 8 months with life threatening cancer issues; lost Augie back in late December and now recovering from surgery with River who was diagnosed with hemangiosarcoma and will have to undergo chemo- he us almost 7 yrs old. It relieves a good amount of stress knowing that Pets Best will help us out substantially with the costs that we will continue to incur with these tough situations .. Thanks for being there for us— you are much appreciated and I always let people with pets know about you!
5

out of 5

POSTED: | BY: Brittany

Best Bang for your Buck!

I love the ease of setting up the customized plan I wanted! I was able to choose my deductible $100 my reimbursement of 90% and my Unlimited annual amout. To top it all off they accept CareCredit as a form of setting up monthly payments! This was just what I needed for my newly adopted kitty. It's great to say that Kakashi went from foster child to adopted and he needed his own preventive/accident health insurance. The low price of $55 a month can't be beat!
5

out of 5

POSTED: | BY: Hannah

I will always use Pets Best

I love Pets Best. They helped me through my last dogs chemo treatments and even expedited the time it took to process realizing what we were going through. Pets Best even sent a condolence letter when she passed. Never have I experienced such amazing customer service from any sort of insurance company. Now I feel peace of mind with our puppy. I will always use Pets Best for our animals ??
5

out of 5

POSTED: | BY: Patricia

No surprises

There are no surprises when you process my claims, I receive just what was expected. You guys are the best!
5

out of 5

POSTED: | BY: Suzanne

Easy to file claims

It's so easy to file claims and the service is so helpful that I signed up another pet.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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