Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 15,698

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: MN

I was VERY skeptical about getting pet…

I was VERY skeptical about getting pet insurance but have 3 rescue cats and just needed the security to know if something happened, they would be ok. I got them the wellness add on and took all three of them to vet for the first time. I am getting back more than $500 of a close to $900 bill for all three of them. I am SO SO GRATEFUL and really can't believe it actually worked. I also need to get some dental surgery for my little girl and realized it just at this vet visit. I believe that they will cover some of this as well. Honestly, super impressed. The claim was easy to submit. They responded within days and said the reimbursement is on the way to direct payment to my bank account. One very happy cat mama.
Read more on Trustpilot
5

out of 5

POSTED: | BY: Sergio

Very good customer service

Submitting the claims on-line was very easy and got a very fast response without any hassles. Very satisfied with customer service.
Read more on Trustpilot
5

out of 5

POSTED: | BY: Judy

Very impressed

"My Persian got sick and I had to rush him to vet, having health insurance on him wasn't even on my mind, but once we got home and settled in I remembered that he had ins so I open my app and it was so easy to file a claim, all I had to do was upload my invoice and receipt. To my surprise I was notified immediately that they received my claim and was processing it. The next day I received a noticed that the claim had been processed and attached the explanation of benefit showing a break down of how it was processed. I was so impressed of the timely manner in which all this went down. In less than a week I received a check in the mail. I couldn't ask for better service. I would and have highly recommend Pets Best to anyone that has fur babies. Thank you for such a nice experience in such a difficult time. "
5

out of 5

VETERINARIAN: Granada Animal Hospital

POSTED: | BY: Cheryl

Fantastic

Very pleased. Process
5

out of 5

VETERINARIAN: Hill Country Veterinary Hospital

POSTED: | BY: Elizabeth

Peace of mind

Pets Best Insurance gives me peace of mind for my pet’s healthcare. I know that I can provide whatever my veterinarian recommends, and my claim will be handled accurately and promptly.
Please leave a review

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
Provider website

Get a quote today

Leave a review