Nationwide | Pet Insurance Review

One of the best decisions I could have ever made was to get my pet insurance with Nationwide. It has saved me money and stress when my dog has been in need of medical help or keeping up with her health. I highly recommend Nationwide Pet Insurance.

We had to take our 7 month old puppy in for what seemed like loss of appetite and loose stool. After all the exams and medications we spent over $320. Thanks to Nationwide we were able to get some of that money back. Turns out our puppy is a picky eater.

I rescued our dog back in February and purchased major medical pet insurance at the recommendation of friends. Very thankful we did, as our rescue has had quite a few challenges. I have 8 claims in, totaling approx $5k, going back to March. Only 3 of the claims have been "closed", with the largest of them being mostly denied due to how they categorized it (in direct contradiction of the vet). To even get these 3 reviewed, I have had to call 7-10 times and many of those times was told I needed to provide additional information - all sent to different email addresses - none of which was asked of me until I called to ask on the status. I did receive those same requests via mail 7-10 days after I called. And, of course, these all delay the review process. That said, the representatives are very friendly, the process is continuing to move forward and, at the end of the day it's an insurance company so the "hoops" are sadly not a surprise. Depending on the outcome of the remaining claims, will determine if I will keep Nationwide as our Pet Insurance provider and/or recommend to others.

Aldo was a rescue from PR. I adopted him at 6 months. Previously, he had been to the Vet by the Rescue for skin issues. Now he has a pre-existing condition for which no payments can be made.

The Nationwide representative who took my call was great!!! She was very positive, friendly, and very informative. I'm always nervous when calling customer service for any insurance company but she made my experience very pleasant. I enjoyed our call and she was very helpful in answering all my questions. She was also a very great listener. I usually don't complete reviews but i wanted to make sure that she was recognized for her great service.