5
out of 5
POSTED: | BY: David
Fairly prompt payment
Overall Nationwide does a good job of reviewing and making payments.
4.7
out of 5
Number of reviews 25,788
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Jennie
Ease of submitting claims, relatively fast turn around
The process of submitting claims is so very simple!
5
out of 5
POSTED: | BY: Danielle
Tries to avoid payment and find preexisting conditions where there isn't any.
I took my dog in for a cough. The first appointment was covered without issue, but when I had to refill his prescription it seemed like Nationwide did not want to cover it. I had to send my pets entire medical history. I saw a vet nearly a year ago and mentioned he had discharge from his eye, the discharge was normal and went away on its own but was still in the medical history. Also, in the history the same vet had mentioned she wanted my dog to loose 3 lbs (he's a larger breed so 3 pounds is not much). The following appts. were with a different vet who never saw the discharge and didn't think the weight was an issue so it was never updated or mentioned in the medical history again, but now Nationwide has obesity and eye issues as a preexisting condition. I am being told I have. to go to the vet and have them explicitly write that these are not issues.
5
out of 5
POSTED: | BY: Katy
Excellent Coverage/Ease of Claim Submissions
So far, excellent coverage on well visits and preventative care as well as unexpected issues that come up. Well worth it to have insurance coverage for your pets, absolutely. Also, it’s very easy to submit claims and receive reimbursement directly to your bank account (especially if you use the VitusVet app).
4
out of 5
POSTED: | BY: Amy
waited too long for a claim to go through
We have received money back for almost every claim we have submitted. One was denied (round worm) because she contracted it before she was covered. We did have to wait almost 2 months for quite a few claims to go through because her leg fracture had to be looked into further by Nationwide. So, that held up all of the other claims we put in. But, we did receive out money for the fracture and everything else that we had submitted.
Monthly Cost
Policies start at approximately $12 per month.
Coverage
Nationwide offers a variety of plans offering varying levels of coverage.
The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees.
All Nationwide members have complimentary 24/7 access to vethelpline.
Payout Limits
Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances.
There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.
Deductible
Annual deductibles range from $0 to $1,000.
Most popular annual deductible for Whole Pet with Wellness is $250.
Age Limits
No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness.
Other plans may have age restrictions.
Waiting Period
14-day waiting period after application approved and payment of premium is received.
Exclusions
Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months).
Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most.
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.