Nationwide | Pet Insurance Review

We have 2 dogs insured and I am happy that we have the coverage. Thinking about this particular claim I am not as satisfied as I have been for previous claims. I am not clear why certain items were not paid and I find the information difficult to follow. I really wit=sh that there was a place to view an overall summary of benefits paid - where we are with regards to the deductible. When it shows that the annual benefit have been paid or the total allowable has been paid, it would be really nice if that information was included. I am sure if I took the time to call I would get my questions answered. It just seems that it would be easy to provide a summary of the total paid vs the deductible and for items that have an allowable dollar amount - what the amount is would be great.

I purchased this insurance for both of our new Lab puppies and have been very pleased with both the coverage and the speed and ease of claims processing.

I signed up for pet insurance through my employer after having assessed the pros and cons financially of obtaining full medical coverage for my fur baby. Although the cons would have won the argument, I did sign up for this coverage and decided that in order for my dog to stay healthy, I would have his teeth professionally cleaned since I’ve not been able ever to brush his teeth. It’s been months now that I submitted the claim and -NOTHING from Nationwide. On paper it seemed like great coverage, in reality it’s been abysmal.

When a emergency vet made us pay up front for my dogs treatment, and they ended up doing nothing for him, they only reimbursed part of their fees they charges us. We then took him to our vet for a second opinion where he ended up needing surgery. So we ended up paying triple the amount we should have in the end, Nationwide stepped in and helped us by reimbursing most of our vet bill. Thank you so much Nationwide!

This company’s customer service and coverage have been great! They have answered all questions regarding coverage in a very timely and professional manner.