5
out of 5
POSTED: | BY: Rose
No hassle claims, good service
This is the first time I've had pet insurance and I have to say it's been a pleasant experience so far. Claims are handled fast, I can e-mail them (very few people use a fax and fewer still have a landline) and know they'll be reviewed promptly. When I called to get a quote reps were personable, warm, and made sure I understood my different options. I certainly wasn't pressed into choosing the most expensive plan, which I appreciate. I am keeping the plan next year, so that decision speaks for itself.