Nationwide | Pet Insurance Review

I am very happy with VPI coverage for Maddie. We live in an area that has rattlesnakes and we have had them in our back yard. We vaccinate Maddie every year, and she has had rattlesnake aversion training, but you just never know what might happen. I'm glad to know we are protected. Also, she has a sensitive stomach and is on a special diet, but sometimes she needs meds to get her back on track when she gets sick. I'm grateful to have this coverage. I tell everyone with pets about VPI and how happy we are with them.

So happy I decided to get pet insurance. It has been a huge help with cost

Huge 50 % rate increase after 1 year on healthy puppy. settlement of claims very slow, the old VPI did a much better job until purchased by Nationwide.

One of the best decisions we’ve ever made was to insure our dog with Nationwide Thanks for all that you do

I've been a client for the last 6 years and very happy with my pet insurance until recently. My last claim on December 20th took about 2 months to be paid out on. I know it was partly my fault - I was notified that my claim was illegible, so when I resubmitted, it gets kicked back to the "wait 30 days until you even look at it" pile. Then it got kicked back again because I didn't put a diagnosis on it. So I'm back to waiting 30 more days until you even look at it! Then come to find out, because heart murmurs are common in the breed of my dog, you'll only pay out $275 per year on this condition. I've been paying monthly premiums for 6 years knowing that one day my pet will become elderly and need a little more help medically than a young pup. My claims previously have been pretty routine. Now that he needs a little more help - daily medication for his heart murmur, I definitely feel like I'm left hanging in the wind by my pet insurance. I know I probably can't switch pet insurance very cost effectively now that I have a 9 1/2 year old dog, but with my next dog, I will probably look into other companies.