4
out of 5
POSTED: | BY: Jillian
Processing Time
The submissions of claims is simple, especially though the VitusVet app. The processing time though for a claim is less than desirable. Vet costs are expensive, and when it takes 30-45 days to review a claim and issue the reimbursement, that can cause a financial hardship to your clients. a reasonable processing time would be 15-20 days, but when it is hyper extended to 30-45 days, I think there is some room to adjust for efficiency.