4
out of 5
POSTED: | BY: Kyle
Delayed reimbursement
In general, I have been happy with Nationwide(VPI) in terms of turnaround time and claims paid but in the past few months, I waited over 5 weeks to get reiumbursed for our claims. That seemed a lot longer than in the past: and the claims weren't reviewed quickly either. I think it is also hard to make heads or tails of things covered/not covered but that is nothing new: insurance in general is confusing and hard to understand. Perhaps that would be an area to work on .