5
out of 5
POSTED: | BY: James
My first claim with Nationwide Pet Insurance was easy to submit online and efficiently processed.
My first claim with Nationwide Pet Insurance was easy to submit online and efficiently processed. My reimbursement was exactly what I expected. It took longer than usual to process -- about double the time -- because it was my first claim. The usual turnaround time I am told is 30 days. But in this case, the first review resulted in a request for my dog's veterinary records, which is perfectly reasonable as I hadn't submitted them when i signed up. With records in hand, the Claims Department processed my claim within 30 days and electronically deposited my reimbursement. The associates I spoke with by phone were all friendly, informed, and helpful.