4
out of 5
POSTED: | BY: Kara
You used to do so much better
When I signed up my first dog, you were great. Claims were processed quickly and the customer service was friendly. I’m not sure what happened, so I called to let you know I wouldn’t be renewing and the person who took the call couldn’t have cared less, which showed me I made the right decision to get my pet insurance from another company. It’s really a shame because I told everyone how great you were to work with in the past.