Nationwide | Pet Insurance Review

The process is flawed. A couple of times I had to re-submit paperwork. It took excessively long for the claims to finalize. My health insurance doesn’t take as long as this one. I made a couple of calls to customer service. One call was pleasant but the second call seemed I was wasting their time

I would highly recommend pet insurance from Nationwide!

I'm so glad my work started offering pet insurance through Nationwide Pet Insurance. I thought about getting insurance for my Mastiffs many times but never knew who to choose from among so many providers. After my employer started offering Nationwide Pet Insurance, I signed up, and after the first claim where it took 3 months before I got paid, I learned how to submit the claims properly, and ever since I pretty much received payments from Nationwide within 2-3 weeks after I submitted my claims. It's become relatively easy. I do wish it can be a bit easier as it does take time for me to submit each claim since I can't do it online. I still have to email everything in, but that's better than faxing or snail-mailing it.

I think your process for claims works very well, straight forward, and results are timely.

Very fair reimbursement rules and great customer service. Company keeps customers up to date by email and letters.