4
out of 5
POSTED: | BY: Marianne
Claim processing time take way too long in my opinion.
At times when quite a lot of money has to be paid to get help for a sick dog can add up to quite a bit, and then not getting claims processed in a shorter period of time (mostly almost a month, if not a month), takes a toll on other spending. Charges for the insurance comes always promptly, but not the payments for the claims. Not good :/ Yet, I do appreciate communication from the insurance company to hear how my pet is doing after an illness, and for that I give 10 points :)