Nationwide | Pet Insurance Review

I love the convenience of the app and submitting my claims. However, I bought prescription food from Chewy. Chewy validated my prescription but when I submitted my claim it was denied bc it wasn’t purchased directly from my vet. Now to counter and prove that my vet provided a script I have to snail mail or fax proof for a claim that was originally submitted electronically. It’s inconvenient and a bit backward. Why can’t I submit my supporting documentation electronically? A little frustrated bc my dog will continue to be on prescription food likely for the rest of his life. Will I have to do this each time I submit a claim ? I hope not. Sigh.

Purchased your Nationwide Pet Insurance for Oliver when he was a pup. I was paying $59.78 monthly, which I thought was reasonable. I have now received a letter from Nationwide stating that next month, June 2019, Oliver's premium is going to go up to $90.44 per month......since he has now turned 2 years old. That is an increase of over 50%, because he is one year older. At that rate, I'll be paying over $2300 a month when he turns 10. I'm afraid I can no longerr afford your insurance, and will be forced to cancel this policy, and find a company with more reasonable rates....and rate increases !

As Huey was in distress and then did require abdominal surgery, I wouldn't have been able to pay for it without Nationwide. He has recovered fully and is back to being his bouncy, full of energy 2 yo self.

I am always pleased with the fast, efficient, and caring service I get from Nationwide about my pet. The claims are easy to file and arrive on time. The reps can be counted on to help over the phone and steer you straight. They give important tips related to my choices of coverage. The staff is timely and knowledgable.

Glad to have pet insurance to help with medical expenses